Policies
Cancellation & refund policy
Last updated 25 October 2026.
Being finalised: this policy currently reflects only what our itineraries state. Full cancellation, rescheduling and refund-timeline rules will be added after review.
This page sets out what our trip itineraries state about cancellations and refunds. Please read it together with our booking terms.
What our itineraries state
- Advance payment: the advance paid to book your slot is non-refundable.
- Removal from a tour: we reserve the right to evict any traveller from the tour if their actions violate our terms and conditions or if they misbehave towards co-travellers. No refunds will be given in such cases.
- Force majeure: we will not be responsible for any force majeure, meaning circumstances beyond the company’s limits such as landslides, sudden changes in weather, lockdowns, riots, terrorist activities and train/flight cancellations.
- Delays: we are not responsible for delays in reaching a destination due to traffic. Sightseeing or activities of the day may be cancelled if we do not reach the destination on time, and the trip organiser/coordinator may change the itinerary according to on-the-spot conditions.
- Vehicle breakdown: in case of a breakdown, you may have to wait until the transport is repaired; backup transport is not provided.
Not yet covered
Our itineraries do not currently state a policy for cancelling a trip after the balance is paid, cancellations made by us, or changing your travel date. Please ask us on WhatsApp (+91 96174 94102) before booking if any of these matter to you.